Pressure washing Terms of Service
Agreement
This document constitutes a legally binding agreement between the client ("you") and Mav's Pressure Washing ("we", "us", "our"). By engaging our services, you agree to be bound by these terms and conditions.
Water and Electrical Usage
You agree to provide access to an on-site water supply and electrical outlets as needed to complete the work.
Services
Mav's Pressure Washing agrees to provide pressure washing services as outlined in the agreed upon estimate or proposal. Should you decide on additional services to be completed during the time of service, we will adjust the quoted price to reflect added cleanings.
Payment
Payment will be required after the service is completed. Following your service, an invoice will be sent to your mobile phone and email, and payment can be completed through the invoice link. We accept cash, check, and major credit cards.
Scheduling and Access
You agree to provide us access to your property to perform the agreed upon services. We will make every effort to complete work on schedule, but may need to reschedule due to inclement weather or other factors outside our control.
safety precautions
At Mav’s Pressure Washing we prioritize the safety of our clients, their property, and our team members. To ensure a secure environment, we take several precautions:
We protect all exterior electrical outlets, switches, cameras and fixtures by sealing them off to prevent water or chemical solutions from damaging them.
Our team conducts a thorough inspection before starting work to identify and protect any exposed wiring or electrical elements.
When cleaning around sensitive areas, such as wood-stained surfaces like doors, fences, and decks, we use lower pressure settings and appropriate nozzles to prevent damage, and maintain a safe distance from these surfaces and employ specialized techniques to clean effectively without compromising the integrity of the stain or wood.
Additionally, Mav’s Pressure Washing is fully insured with comprehensive liability coverage, providing protection against any potential damages or accidents that may occur during the pressure washing process.
Property Condition
We expect your property to be in good repair and weathertight. Mav's Pressure Washing is not responsible for pre-existing faded paint on the homes siding, as well as damage due to loose siding, shingles, gutters, improperly sealed windows/doors, or other pre-existing property defects.
Stain Removal
While we strive for the best results, some stains caused by paint, bugs, or oil based products may not be fully removable through pressure washing. We cannot guarantee complete removal of all stains, however, we do our very best to ensure a clean surface.
outdoor cameras and wiring
You agree to allow us to cover your outdoor cameras such as Ring doorbells, and low to the ground security cameras to prevent damages to the screen from exposure to our cleaning chemicals. Outdoor wiring to power boxes are recommended to be taped shut to prevent our cleaning solution causing damages. Our technician will conduct a thorough walk-around of the property ensuring all of this is completed prior to beginning the service.
outdoor furniture
We ask that the servicing area be clear of outdoor furniture, floor mats, and other equipment, such as grills, to ensure no chemical damage. For outdoor mounted TV’s we recommend covering prior to our arrival, and ensure a delicate wash around the area to prevent damaging.
Wood Staining
The client is solely responsible for selecting the stain color. While we can provide samples and advice, the final decision rests with the client. Mav's Pressure Washing is not liable if the color chosen by the customer does not meet their expectations or desired outcome once applied. We cannot offer refunds or redo the work free of charge if the customer is dissatisfied with the color result they chose.
The final appearance of the stain can be affected by the condition of the wood, including age, previous treatments, and exposure to elements. We cannot guarantee uniform color absorption on all surfaces.
Concrete Sealing
We use high-quality sealers, but final appearance may vary based on concrete condition and porosity. Sealer longevity depends on usage and exposure. We're not responsible for pre-existing concrete defects or damage.
Marketing
You grant Mav's Pressure Washing permission to take before and after photos of the work performed and to use these for marketing purposes, including on our website and social media pages. We will respectfully withhold before and after photos should you not wish to have your property showcased.
Liability
Mav's Pressure Washing is not liable for incidental damage that may occur during normal pressure washing operations. Mav’s Pressure Washing is fully insured with comprehensive liability coverage, providing protection against any potential damages or accidents that may occur during the pressure washing process.
Satisfaction Guarantee
Your satisfaction is our #1 priority. If you are not completely satisfied with our work, please notify us within 24 hours and we will return to address any issues at no additional cost. Should you have any specific requests or highlighted areas for the service, we ask that it be disclosed prior to the service being completed to ensure your utmost satisfaction.
By engaging with our services, you acknowledge that you have read, understood, and agree to these terms and conditions. We look forward to serving you!